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Admin Angels UK Blog

Advice and support for small business owners and authors. 

Our Favourite Online Tools - Part 1

27/5/2013

 
Customer Communication
As a Virtual Assistant and a business owner but more importantly an organised person, I need help staying on top of my workload! 

I've written this guide to help you choose the best online tools for the job. Part one is all about communication...

Communication

As a Virtual Assistant communication is the most important aspect of my job.

I love catching up with my clients to make sure that everything is ok with them and to find out how I can help!

In addition to the traditional method of simply picking up the telephone, here are some of my favourite online tools for communication.
Zopim
Zopim

Zopim is our favourite tool for engaging with new customers and visitors to our website. We have Zopim chat installed on www.adminangelsuk.co.uk so feel free to visit the site and click on the chat box to speak to a member of the Admin Angels UK team.

This tool is fantastic as it allows us to answer any questions from visitors to the website and helps us to direct them if they need any assistance.

Skype
Skype

Is a great way to save money on calls. It's also a great tool for screen sharing and face to face meetings. It allows us VA's to get to know our clients a little better and put a face to the name.

GMail
GMail

Is my preferred email solution. The interface is simple, effective and easy to use. GMail and it's integrated calendar keep me up-to-date and on-time whilst the handy app allows me to access my mail on the move.

Mail Chimp
Mail Chimp

Mail Chimp is a fantastic FREE tool for creating and distributing Mail Shots and Email Newsletters. We're currently setting up Mail Chimp to send our very first Admin Angels UK Newsletter; you can sign up on the contact us page or to the right of the blog.

Part Two Coming Soon...
Article Written by Kayleigh Brindley

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What do my clients say?

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Kayleigh is quite simply one of the most efficient VAs I have ever worked with. Whatever I ask for is delivered without fuss, with appropriate reminders, and often with a good suggestion proffed too. She has brought clarity and consistency to some complex newsletter and events tasks I had been struggling with. She works very effectively with others too. I have reason to be grateful to Kayleigh every week and so happy she is part of our team. ​
ALLi

Orna Ross

Director
/
The Alliance of Independent Authors (ALLi)

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